Scenario: You're preparing a board report on customer health. Here's the complete workflow.
Based on your analysis, create action items:
| Finding | Action | Owner |
|---|---|---|
| January cohort has 50% churn at Month 2 | Review onboarding for Jan signups | Product |
| Enterprise segment shows highest Lost | Schedule check-ins with Enterprise accounts | CS |
| Bob churned last month | Win-back campaign | Sales |